Email us and a person will read it. We aim to reply within two business days.
hey@webetter.appWeBetter Membership is an auto-renewing subscription billed through your Apple Account, with a 7-day free trial for new members:
To cancel or change your plan, open the Settings app on your iPhone, tap your name, then Subscriptions, and choose WeBetter. Cancelling at least 24 hours before your period ends stops the next charge; you keep access until the period you already paid for runs out. Deleting the app does not cancel a subscription.
Restoring a purchase on a new device: sign in with the same Apple Account, open WeBetter, and tap Restore purchases on the membership screen.
WeBetter uses Plaid to read balances, transactions, investment holdings, and liabilities from banks you choose to connect. It is read-only: WeBetter cannot move money. If a connection stops updating, your bank usually needs you to sign in again; open the account in WeBetter and follow the reconnect prompt. You can disconnect any institution at any time, which stops future data from being pulled.
If you allow it, WeBetter reads activity from Apple Health to save you from logging things twice. That data stays on your device. You can revoke access at any time in the Health app under Sharing → Apps.
You can delete your account, and everything in it, from inside the app: Settings → Account closure → Delete account & data. Deletion is permanent. To request a copy of your data, or to ask a privacy question, email hey@webetter.app and say what you need.
Posts and members carry a report control, and you can block anyone. Blocked accounts are managed under Settings → Blocked accounts. Reports go to a human. Our standards are in the Community Guidelines, and you can always email us directly if something needs urgent attention.